Privacy Policy

Waves of Wine regard customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Waves of Wine users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact the Waves of Wine administrator at admin@wavesofwinetours.com.

Collection of information

To use the Waves of Wine website, we may require information from you to provide the best possible service. All correspondence may also be collected and stored, particularly regarding sales, support, and accounts, including email addresses and mobile phone numbers. Any information collected by Waves of Wine is collected via correspondence from you or your company. This may be via the telephone, email, mail or directly through our website. Any details collected from Waves of Wine customers is required to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded to provide service references, and to assist in our staff development.

Storage of information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on to be processed as required. We never permanently store complete credit card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, you can email us at admin@wavesofwinetours.com.

Access to collected information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at jeremy@wavesofwinetours.com.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email address and mobile phone number) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Waves of Wine uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including promotional emails. If at any time a customer wishes not to opt-out of such correspondence, they can request to be removed from any mailing lists by emailing us at jeremy@wavesofwinetours.com. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third parties and cookies

Our website uses cookies to help identify you on our website and allows us to understand what areas of the site are of interest to you. You may configure your web browser to not accept cookies, although you may experience a loss of functionality as a result.

Reputable third-party vendors, such as Google, show advertisements for our products on various sites on the internet. Waves of Wine and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimise, and serve ads based on someone’s past visits to our website. If you would like to opt-out of the use of cookies for this purpose, you can configure your browser to do so in settings.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Links

Links on the Waves of Wine site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of https://wavesofwinetours.com.

Changes to privacy policy

Waves of Wine will endeavour to post any changes to this privacy statement so that customers are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.